Wholesale Policies

WHOLESALE TERMS AND CONDITIONS

LEAD TIME
Most orders will ship within a week, but larger orders may take up to three weeks.

DISPLAYS
All branded displays are eligible for guaranteed anytime buyback, less 10% of purchase cost. Shipping is the responsibility of the sender.

PAYMENT

First time orders can be paid online, or over the phone by Visa, MasterCard, American Express, Discover, JCB, or UnionPay. Checks are also accepted.
Net 30 terms will be offered upon approval, to customers who have submitted
satisfactory credit references. Net 30 terms will not be offered to first-time customers, but may be requested for second and subsequent orders.


LATE PAYMENT
Late payments are subject to 18% annual finance charges. Interest will begin accruing one day after the due date on the invoice. Unpaid invoices will be submitted to a collection agency after 90 days. The amount due will include all legal and agency fees.

SHIPPING
All domestic orders ship via USPS Priority Mail unless prior arrangements have been made for FedEx delivery. Shipping is FREE. All items ship from Flagstaff, AZ.


RETURNS AND EXCHANGES
Returns may be made on damaged merchandise within fourteen days of the arrival of the order. Exchanges may be made on merchandise that is in excellent condition within one year of purchase. Exchanges will be subject to a 10% restocking fee and applied to the balance of the next order. Exchanged merchandise may total no more than 50% of the next order.


REPAIRS
Repairs will be made on products that suffer from manufacturers defects within one year of purchase free of charge. Repairs due to customer wear or damage will be charged a $40 repair fee plus shipping. This includes refinishing of jewelry.


CONFIDENTIALITY
Buyer agrees to keep all wholesale pricing, terms and conditions confidential. Wholesale pricing, terms and conditions should not be published or discussed with other parties by the buyer under any circumstance.


ACCOUNT TERMINATION
We reserve the right to terminate any wholesale account at any time at our discretion.