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Free Repair

Free Repair

I offer a 100% Satisfaction Guarantee. If you don't absolutely love your jewelry when it arrives for any reason, just send it back within 7 days of receipt for a full refund. (pretty sure you're going to love it though) Please note: items must be in their original condition.

Repair fees vary, please contact me for a quote. If an item is damaged due to normal wear and tear, I will repair it free of charge within one year of purchase date. 

Ordering jewelry for someone as a gift? I'll include a personal note from you, in your words, packaged with the jewelry and send it directly to the recipient. Just leave a note at checkout or shoot me an email with your special message. 

Every order from Rosa Kilgore Jewelry arrives ready for gifting, with care instructions and a polishing cloth so they can enjoy the jewelry for years to come. 

Items are shipped gift wrapped, in a black box. I ship twice a week, on Tuesdays and Fridays. Most items will ship within one shipping cycle, meaning if you order on a Saturday your piece will ship on Tuesday. Orders are shipped First Class using the United States Postal Service. Domestic shipping is FREE, and international is $18. *If you need an order expedited, let me know and I'll do my best to accommodate!

Satisfaction Guarantee

I offer a 100% Satisfaction Guarantee. If you don't absolutely love your jewelry when it arrives for any reason, just send it back within 7 days of receipt for a full refund. (pretty sure you're going to love it though) Please note: items must be in their original condition.

Repair fees vary, please contact me for a quote. If an item is damaged due to normal wear and tear, I will repair it free of charge within one year of purchase date. 

Make it Personal ♡

Ordering jewelry for someone as a gift? I'll include a personal note from you, in your words, packaged with the jewelry and send it directly to the recipient. Just leave a note at checkout or shoot me an email with your special message. 

Every order from Rosa Kilgore Jewelry arrives ready for gifting, with care instructions and a polishing cloth so they can enjoy the jewelry for years to come. 

Shipping

Items are shipped gift wrapped, in a black box. I ship twice a week, on Tuesdays and Fridays. Most items will ship within one shipping cycle, meaning if you order on a Saturday your piece will ship on Tuesday. Orders are shipped First Class using the United States Postal Service. Domestic shipping is FREE, and international is $18. *If you need an order expedited, let me know and I'll do my best to accommodate!

Customer Reviews

Based on 1 review
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K
Kirk Webb (Fredericksburg, US)
Repairs

Rosa fixed and returned the necklace promptly and at no charge along with free shipping. All her pieces are made of extreme quality stones and metals that she backs up 100% shall one need an adjustment or may need a repair.

Customer Reviews

Based on 1 review
100%
(1)
0%
(0)
0%
(0)
0%
(0)
0%
(0)
K
Kirk Webb (Fredericksburg, US)
Repairs

Rosa fixed and returned the necklace promptly and at no charge along with free shipping. All her pieces are made of extreme quality stones and metals that she backs up 100% shall one need an adjustment or may need a repair.