FREE DOMESTIC SHIPPING + EASY RETURNS • question? call (928) 421-1102

Gift Returns

*For the rest of 2020, I am extending my return policy to 30 days! I want everyone to feel relaxed and confident when they shop, especially around the holidays.*

Buying jewelry as a gift for someone else?

Shop with confidence knowing that they can easily return any piece of jewelry from me, no cost to them. I try to make the process as easy + simple as possible. 

Want to exchange or return your gift?

No problem! Your options are A) exchange it for different piece currently in my store (and pay any difference) or B) Exchange it for online store credit to be used at a later date - like a gift card! I am frequently updating my site with new pieces, so you never know what's around the corner. 

1. Send me an email at contact@rosakilgore.com with the details. Let me know whether you'd like to exchange it for a different piece, or if you'd prefer store credit. 

2. I'll email you a shipping label that will cover the cost to return the piece.

3. Package up the jewelry securely in the original box (otherwise the postage may not be accurate). Adhere the shipping label to the outside of the parcel. 

4. Drop it at your mailbox or the post office! 

Remember - it must be within 30 days from when the item was delivered and the jewelry must be in the original condition. 

Happy shopping!

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