FREE DOMESTIC SHIPPING + EASY RETURNS

Policies

Shipping & Handling

Items are shipped gift wrapped. I ship twice a week, on Tuesdays and Fridays. Most items will ship within one shipping cycle, meaning if you order on a Saturday your piece will ship on Tuesday. Items are shipped First Class in a bubble mailer using the United States Postal Service. Domestic shipping is FREE, and international is $18.

Care & Cleaning
Rosa Kilgore jewelry pieces have an oxidized finish to highlight texture. A soft polishing cloth will keep your jewelry sparkling. Please do not use jewelry dipping solutions as they will remove the intentional patina.  To prevent tarnish, store jewelry in a box or bag. And a tip: prevent chains from tangling when you travel by putting them through a straw and then clasping.

Returns & Repairs
I offer a satisfaction Guarantee. If you don't absolutely love your jewelry when it arrives for any reason, just send it back within 7 days of receipt for a full refund. (pretty sure you're going to love it though) Please note: items must be in their original condition.

Repair fees vary, please contact us for a quote. If an item is damaged due to normal wear and tear, I will repair it free of charge within one year of purchase date. 

Privacy
I will only use your information to send you updates and for discounts and coupons. I will never share it.

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